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I ordered a new Transit van for my business in April this year. I sat down with Jim Brickell and he helped me build the vehicle with all the options I wanted. He made the process fast, easy, and smooth. Jim followed up with me every time I had a question, email, or concern very quickly, which was excellent! Everything was setup perfectly in regards to the transaction. It was very straight forward and easy to understand. With a relaxed but professional demeanor, easy going and friendly personality, Jim made the entire process simple and enjoyable. I will recommend Ed learn ford to anyone looking for a new vehicle, ask for Jim Brickell!