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Ford St. Catharines New and Used Cars in St. Catharines
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Service
Fast Lane
Questions & Answers | Protection Plan | Our Promise

Alignments | Shocks | Brakes

Things to Consider

What is Fast Lane?
A new service from an old hand.
Everything You Need To Know about Fast Lane
Welcome to fast lane, an important new service from Ford of Canada designed to offer Ford and Lincoln-Mercury customers:
Fast friendly Service for maintenance and light repair work
No appointment necessary
Competitive prices
Convenient hours
Fast Lane offers you all the convenience you would expect from a fast repair service, as well as exceptional value. There's one feature you'll find at Fast Lane which you simply can't find anywhere else:Ford's commitment to total quality. That means a while-you-wait service you can trust, carried out by Ford-trained specialists, using Ford-authorized parts for Ford and Mercury vehicles. Whatever work Fast Lane does for your vehicle, you get the reassurance of knowing that its backed by a Customer Protection Plan honored at any Ford or Lincoln-Mercury dealership.

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Questions and Answers about Fast Lane

Q. How is Fast Lane different from the dealership's regular service department?
A. There is no need to make an appointment. Work is done quickly while you wait.

Q. How are your people trained?
A. Fast Lane specialists receive Ford approved training in customer service and on all the products and equipment used in the Fast Lane shop. A certificate is earned when a course is successfully completed.

Q. Do you use Ford approved parts?
A. Yes. Ford and Motorcraft Branded Parts plus Ford Authorized SDS parts are used and meet Ford engineering specifications for Ford and Lincoln-Mercury vehicles.

Q. How about warranties?
A. A Fast Lane Customer Protection Plan covers each service performed. It provides the same coverage you get in the dealership service department.

Q. How do I know your prices are competitive?
A. We regularly shop the local specialty shops such as Midas, Speedy and Canadian Tire to ensure our products and services are competitively priced and the best value for your dollar.
Now there's Fast Lane. Why go anywhere else?

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Shocks

Everything you need to know about shocks and struts.

Control of your vehicle depends primarily on how well your tires meet the road. Worn shocks and struts can allow excessive weight transfer from side to side and front to rear reducing your tire's ability to grip the road.

Because of this variation in the tire-to-road contact, a vehicle's handling and braking perform can be reduced.

Over time, shocks and struts deteriorate and lose their ability to perform. Performance falls off so slowly that problems often go unnoticed until it's too late. A vehicle with worn shocks is vulnerable to undercarriage damage. One severe jolt from a bump or pothole can damage your exhaust system, transmission pan, radiator mounts and other parts.

Good shocks and struts help reduce excessive movement and wear of the other suspension parts like ball joints and steering components.

Motorcraft Gas Charged Shocks and Struts are the best ride control technology available today.

What Ride Control is all about

"Tire Force Variation" is a measure of the roadholding capability of the vehicle, and is directly influenced by shock absorber or strut performance. Shock absorbers and struts help maintain vertical placed on the tires by providing resistance to vehicle bounce, roll and sway.

Gas Charged Shock

There are two basic shock absorber designs in use today: the two-tube design and the mono-tube design. The advanced design of two-tube gas charged shocks solves many of today's ride control problems by adding a low-pressure charge of nitrogen gas in the reserve tube.

Struts perform two main jobs

First, struts perform a shock dampening function like shock absorbers. Internally, a strut is similar to a shock absorber.

Just like shock absorbers, the valving generates resistance to pumping forces created by the up and down motions of the suspension.

Struts also perform a second job. Unlike shock absorbers, struts provide structural support for the vehicle's suspension. As a result, struts affect riding comfort and handling as well as vehicle control, braking, steering, wheel alignment and wear on other suspension components, including the tires.

Come to Fast Lane for Ford-approved shocks and struts installed by our Ford-trained specialists.

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Customer Protection Plan

Replacement coverage on struts and shock absorbers depends on the series purchased. Ask your Fast Lane specialist for details.

This Protection Plan will be honored by all Ford authorized Fast Lane dealers.

Our aim is to provide service that will delight you. If you are not happy with our work, tell us so that we can address your concern.

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Promise

  • No appointment necessary
  • Fast service while-you-wait
  • Prices include installation
  • Ford-Trained specialists
  • Ford-approved parts
  • Nationwide Fast Lane Customer Protection Plans

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Alignment - Everything You need to know about Alignment

An important part of vehicle ride control is directional control. Will the vehicle travel straight down a highway? Will it steer easily? Will the tires be subject to minimum wear? Will the steering wheel return to the straight-ahead position after turning a corner? For the answer to be YES to all these questions, the vehicle must be properly aligned.
Wheel alignment is the adjustment of angles made by the front wheels in relation to:

  • The vehicle's suspension, or Caster
  • The road, or Camber
  • Each other, or toe
  • Rear wheels
  • The alignment of one of these angles affects the others. All angles are adjustable on most suspension systems.

Pay attention to your car. It's trying to tell you something. Notice that when you are driving straight, your steering wheel is turned a bit to the side? And notice how your car pulls to one side when you take your hands off the wheel? And what about uneven tire wear? Your car is trying to tell you it needs wheel alignment.

Good Alignment Benefits

At Fast Lane, we use a computerized alignment system to measure and adjust the angles of each wheel to Ford specifications. All wheels are related to a common centerline for precise alignment.
That decreases rolling resistance and increases gas mileage. It also reduces tire wear and improves handling.

Caster

Caster is the forward or backward tilt of the steering axis. Most cars are designed with positive caster, which provides good directional stability by tending to return the front wheel to the straight-ahead position.

Toe

Toe is the difference in the distance between the front wheels and the distance between the rear of the front wheels. Toe is the most critical tire-wearing angle. If either wheel has too much toe-in or toe-out, the tires will sideslip.

Camber

Camber is the inward or outward tilt of the tire as seen from the front. The purpose of camber is to uniformly distribute vehicle load across the tire face to minimize tire wear. Excessive positive or negative camber, however, will increase tire wear dramatically. Incorrect camber angles can also cause steering problems.

Today's four-wheel independent suspension systems require a 4-wheel alignment ensure that all four wheels are travelling in the same exact direction. Come to Fast lane for an alignment done to Ford specifications by our ford-trained specialists.

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Brakes - Before you start you must be able to stop

Your brakes are the single most important safety feature of your vehicle and Fast Lane is here to make sure they work properly for you every time.

Even if they don't fail completely, poorly maintained brakes can malfunction in ways that put you, your passengers and other road users at risk. Braking distances increase. Uneven braking can lead to uncontrollable skids.

Brake Technology

Your car will have a handbrake, drum or disc brakes on the front and rear wheels, a hydraulic system to operate them, and possibly an Antilock Braking System (ABS). All must be maintained.

The handbrake holds your car when it is parked. It is also an emergency brake. Drum brakes have shoes, which need periodical inspection, adjustment and eventually replacement. Alack of adjustment can lead to premature wear. Disc brakes have pads, which need regular checking. If the pad is allowed to wear too thin the disc itself may be damaged and replacement is expensive.

The hoses of the hydraulic system should be checked regularly, along with the valves, rubber elements and any servos. The brake fluid level should be checked often.

Checking and maintaining ABS is a highly specialized job. Fast Lane specialists are trained by Ford and equipped to work on ABS systems.

Checks Pay Off

Regular checks of your braking system will ensure that your vehicle continues to be safe to drive. They may also reveal faults before they become dangerous or expensive to repair.

At Fast Lane we can carry out brake safety checks quickly, while you wait. If you have any queries about your brakes, one of our trained specialists will be pleased to help you.

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Other Things to Consider

At Fast Lane we are Ford approved. That means we use only Ford-approved brakes to repair Ford vehicles.
Our Brakes Are:

  • Genuine Ford quality
  • Specifically designed for your vehicle
  • Guaranteed for 12 months 20,000 km
  • Competitively priced.
  • There is no need to make an appointment, and you can be sure of fast, friendly service.
  • So if you need brakes, call on your local Fast Lane first.

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Questions & Answers | Protection Plan | Our Promise | Alignments
Shocks | Brakes | Things to Consider |
ED LEARN FORD LINCOLN
375 Ontario Street
P.O. Box 24040
St. Catharines, Ontario
Canada L2R 7P7
Click here for map and directions
Switchboard: 905-684-8791
Service: 905-684-6373
Parts: 905-684-8711
Fast Lane: 905-684-6097
Toll Free: 1-877-218-4048
Fax Line: 905-684-3717